Home > Work in Canada > Permanent Residency > Express Entry: The Ultimate Guide > Common Express Entry Refusal Reasons
The following lists some of the refusal reasons that Express Entry candidates already got in the past. We advise you greatly to make sure that you do not repeat their mistakes.
- Passport Scan Missing/incomplete. You need to upload the biographical page and any pages with stamps, markings, entry/exit stamps or visas. Check here for the supporting documents you need.
- Job description mismatch NOC code. Job description and responsibilities shall go in accordance with NOC code. Job title could be misleading so keep the description closest to NOC code. Find out more here.
- Failure to upload Educational Credential Assessment (ECA). The ECA as well as scans of all the degrees and diplomas shall be uploaded, even if Immigration, Refugees and Citizenship Canada (IRCC) does not ask for it on the upload page.
- Missing Original Police Clearance Certificate (PCC). All Express Entry applicants will need to upload at least one police certificate, in case they never left their home country for more than 6 months since the age of 18. Check the police certificate section here to understand what you need. You need to provide police certificate for all you family members, spouse and children of 18 years of older.
- PCC not scanned in color. This is specifically asked, the PCC must be scanned in color. Even if the PCC is in black and white, you should scan it in color. You should always scan documents in color.
- PCC was issued on a date before the applicant's departure date from the country. You have to apply for your PCC only after leaving that country, even if it's only one day before your departure (even though it is the date of issuance that matters, you should not request it before leaving, even if it's the day before you leave). And do not return to the country between the date you were issued the PCC and the date of submission of your application with your documents.
- Failure to upload the correct Police Clearance Certificate (PCC). For each country, IRCC has its own specifications to the right PCC. Some countries deliver different types of PCC, and sometimes IRCC needs two types of PCCs. You must always read the instructions really carefully before submitting your application. You can find your country's PCC here. Below are some examples of countries with recurrent problems:
- If you were in UK and you received a caution, then it does not go to criminal records. If the PCC states "no live traces", this means they have a history on you but it does not show. You require an extra disclosure by contacting ACRO directly to resolve the issue.
- If you have spent some time in Australia, you will need to include, the Traffic History if you were resident of Queensland and/or the Full Licence History Search if you were a resident of Victoria. Always thoroughly check the PCC requirements of the countries where you have lived, especially the Special notes and considerations at the bottom the country's PCC page.
- You did not include a Consent to Disclosure of Information Form for PCC in New Zealand. You can find it here.
- You did not upload the Brazilian Federal State PCC. State police PCC are not accepted.
- The Labor Market Impact Assessment (LMIA) is expired. Some people who still have another month of expiry in their LMIA have faced rejection.
- Not having a few words explicitly written (Permanent, Full time, Non seasonal) on job offers. Ask your employer to explicitly state these words if they can.
- Submitted the downloaded copies of bank statements. The information was not on a letter head of the bank as clearly stated here. You should check our settlement funds page here for more information on the right documents to submit.
- English or French translation was not uploaded. Documents not in English or French must be translated by a certified translator and at times IRCC may request an affidavit of the translator. It is better to ask the translator to do the Affidavit. To be on the safe side, there is a ton of Canadian translation companies that are specialized in Canadian immigration (Docsbase for example, one of the cheapest).
- Original documents were missing and only translations were uploaded. Upload the translation alone does not mean you do not have to upload the foreign-language document.
- Rejection due to distance learning degree. A immigration officer might refuse you the additional 15 or 30 points for a Canadian education credential if he/she deems that less than 50% of the education was via distance learning. This can cause to make your CRS score below the CRS cut-off of your draw.